This Privacy Policy explains how EcoAir MJ Corp handles information in connection with ecoairmjcorp.com and estimate.ecoairmjcorp.com, requests for HVAC estimates and services, and lead forms submitted to our business through advertising platforms.

1. Information you provide

When you contact us or request an estimate, we receive the information you choose to submit, such as your name, email address, phone number, ZIP code or service address, and details about your property, equipment, or project. If you communicate with us by phone, email, or text, those communications may become part of your customer record. Please do not submit Social Security numbers, bank account details, credit card numbers, or other sensitive financial information through our general contact form.

2. How we use information

We use inquiry and customer information to respond to requests, discuss HVAC needs, prepare estimates, schedule appointments, coordinate services, maintain customer and project records, and handle follow-up questions. We may also use relevant information to prevent spam or misuse, troubleshoot our website, and meet applicable recordkeeping or legal obligations.

3. Lead forms and communications

If you submit an EcoAir lead form through Google or another advertising platform, we receive the information included in that submission to follow up on your request. The platform also processes information under its own privacy policy. Providing contact information for an inquiry does not, by itself, enroll you in an automated promotional text program. Any separate marketing consent requested will be presented in the applicable form or communication. You can ask us to stop promotional communications by contacting us at the email address below. Your carrier’s message and data rates may apply to text conversations.

Online estimator: After you enter your ZIP code and property type, we ask for your contact details, your role in the project, and installation timing. We save this information only when you accept project follow-up and select “Save & continue.” We then save project updates as you advance through the estimator. If you leave before finishing, your saved information remains available to our team so we can follow up about your unfinished request. We mark these requests as incomplete and distinguish them from completed estimates.

Before displaying an online price range, we send a one-time verification code to the email address you provide when you request it. This confirms access to that email address; your telephone number is not verified. Verification codes expire, and request limits and other anti-spam checks help reduce misuse. We store requests in private WordPress administrative records and send our team email notifications. Completing an estimate updates the same request. This does not enroll you in marketing or automatically book an appointment in Housecall Pro. You can ask us to stop project follow-up using the contact details below.

4. Service providers and disclosures

Information may be processed by providers that support our website hosting, contact forms, email, communications, scheduling, and customer management. Our website uses WordPress and WPForms, and links to Housecall Pro for booking. The information processed depends on the features you use. Relevant information may also be disclosed when necessary to comply with applicable law, respond to lawful requests, or protect rights and prevent fraud.

5. Website technology and third-party content

Website hosting and security services may process technical information such as IP address, browser type, device information, requested pages, and access times. Cookies or similar technologies may be used by website features and third-party services. Our gallery displays Google review content through Trustindex; loading third-party content can transmit technical information to the provider. You can manage cookies through your browser settings, although blocking them may affect some features.

The online estimator also uses Meta Pixel to measure visits and interactions, including estimate views and successfully submitted requests. This technology may use cookies and process technical information under Meta’s privacy practices.

6. Booking, reviews, and financing links

Our website includes links to services such as Housecall Pro, Google, Angi, and Synchrony. When you follow these links and submit information on another website, that provider’s privacy policy governs its handling of the information. Financing applications are submitted directly through Synchrony’s website; please review Synchrony’s notices before providing financial information. Linking to a provider does not place its website under EcoAir’s control.

7. Retention and security

Retention periods depend on the purpose of the information, the status of your inquiry or service relationship, and applicable business, tax, warranty, dispute, and legal requirements. No internet transmission or storage system can be guaranteed completely secure. Contact us if you have a concern about information you have submitted.

8. Your choices and privacy requests

You may contact us to ask about your information, request a correction or deletion, or update your communication preferences. We will review requests in accordance with applicable law and may need to verify your identity. Some records may need to be retained for legal obligations or ongoing services. The rights available to you depend on your location and the laws that apply.

9. Children

Our website and HVAC inquiry forms are intended for adults seeking services, not for children under 13. If you believe a child has submitted personal information, please contact us so we can review and address the situation.

10. Updates and contact

Updates to this policy will be posted on this page with a revised effective date.

EcoAir MJ Corp
Email: contact@ecoairmjcorp.com
Phone: (929) 640-4897
Website: ecoairmjcorp.com